Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sharon conley

sharon conley

March 19, 2026

5  out of  5
rating by sharon conley
"I am always greeted with politeness and friendliness each time I visit the office to pay my insurance. Everyone is so nice. Missy took my payment this month and she was very sweet and friendly as usual, as are all of the others there. It is always a pleasant experience."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elwood Ervin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Lauren Carr

Lauren Carr

March 18, 2026

5  out of  5
rating by Lauren Carr
"Elwood and Missy are wonderful to work with!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of nope

nope

March 18, 2026

5  out of  5
rating by nope
"Been insured here over 20 yrs and they’ve always been honest fair patient and helpful I’ve recommended them to family and friends"
We responded:
"Well that you very much for the kind review! We appreciate your trust in the agency and certainly appreciate any referral. "
Profile photo of Haley Jones

Haley Jones

March 18, 2026

5  out of  5
rating by Haley Jones
"Got a new truck added to my plan and still amazing prices compared to other companies. Missy is so sweet and helpful. I asked so many questions and she had all the answers. Over all the entire staff is amazing!"
We responded:
"Haley, thank you for making the switch to our agency. It is our pleasure to serve you. I promise you will not regret your decision. We are here to serve you. "
Profile photo of Deb B

Deb B

March 17, 2026

5  out of  5
rating by Deb B
"Missy is always a great help with any problems I may have. They always have wonderful and very helpful customer service. Great customer service."
We responded:
"Thank you for your kind words, Deb! We strive to provide excellent customer service and are glad to hear you had a positive experience with us."
Profile photo of Anne Marie Laurance

Anne Marie Laurance

March 11, 2026

5  out of  5
rating by Anne Marie Laurance
"Kristy has such a professional and extremely talented personality. She explained my auto insurance rate decrease and a new guaranteed issue final expense whole life insurance policy for myself perfectly and professionally. I am very satisfied being a client with State Farm insurance."
We responded:
"Anne-Marie, thank you so much for taking the time to give my office a review. Kristy takes pride in doing the job that it takes to take care of her customers we appreciate your business."
Profile photo of Darlene Holder

Darlene Holder

March 10, 2026

5  out of  5
rating by Darlene Holder
"Missy was very nice and helped me get what I needed."
We responded:
"Thank you so much Darlene for taking the time to give a review for your experience. We really appreciate you as our client and as always if we can do anything for you, please let us know."
Profile photo of Linda LaFever

Linda LaFever

March 6, 2026

5  out of  5
rating by Linda LaFever
"Great people and great services"
We responded:
"Linda, thank you so much for taking the time to share your experience. We can’t thank you enough for the 5 star review. "
Profile photo of Carolyn Moore

Carolyn Moore

March 4, 2026

5  out of  5
rating by Carolyn Moore
"Missy was wonderful. She was very kind and helpful. I wouldn't want a one else to help me with my insurance needs."
We responded:
"Thank you Carolyn for taking the time to review our agency. It is our pleasure to serve you regarding your insurance needs. "
Profile photo of Derek Loftis

Derek Loftis

February 26, 2026

5  out of  5
rating by Derek Loftis
"Amazing to work with. Answered my complicated questions due to my situation and saved me money!!"
We responded:
"Hi Derek, Thanks for the kind words! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!"
Profile photo of Charity Boles

Charity Boles

February 25, 2026

5  out of  5
rating by Charity Boles
"Very pleased with my experience"
We responded:
"Charity, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Elwood Ervin’s Team!"
Profile photo of Shari Goff

Shari Goff

February 24, 2026

5  out of  5
rating by Shari Goff
"Kristy was super nice and easy to work with!!! Very happy with the service here!!"
We responded:
"Shari, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Elwood Ervin’s Team—we are always here to help!"
Profile photo of Betty Walker

Betty Walker

February 20, 2026

5  out of  5
rating by Betty Walker
"Very helpful answered all my questions"
We responded:
"Thank you for the amazing review, Betty! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Kevin Parrish

Kevin Parrish

February 20, 2026

5  out of  5
rating by Kevin Parrish
"The entire staff is super helpful"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elwood Ervin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Jerrick Beard

Jerrick Beard

February 20, 2026

5  out of  5
rating by Jerrick Beard
"Always been happy with these folks. Missy helped me over the phone and made the process as easy as possible."
We responded:
"Greetings Jerrick, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
Profile photo of Tanya Christian

Tanya Christian

February 17, 2026

5  out of  5
rating by Tanya Christian
"Always a pleasant experience when we need to update our policies - the staff are as friendly as they are knowledgeable! We love Elwood and Kristy - they are so wonderful!"
We responded:
"You are too kind Tanya! It is our pleasure to serve you and Dimitri with your insurance needs. Thank you for taking the time to give such a wonderful review."
Profile photo of Penny Price

Penny Price

January 29, 2026

5  out of  5
rating by Penny Price
"The whole team has helped me .Each one of them deserve five stars. Everyone worked quickly to make the changes I needed . I always feel heard when I speak to them. Just a great bunch!!!"
We responded:
"Penny, Thank you very much for the kind words and the 5 star review. We really appreciate your trust in our agency. It is our pleasure to serve you."
Profile photo of Steve sag

Steve sag

January 23, 2026

5  out of  5
rating by Steve sag
"Very helpful group! I have used them for 10 years now. Two to three times within this last year, I have needed an update or new policy in place quickly, and they were able to turn it around within a day. There when you need them!"
We responded:
"We appreciate your dedication and the kind words. It’s our pleasure to serve you. "
Profile photo of Doris McBroom

Doris McBroom

January 23, 2026

5  out of  5
rating by Doris McBroom
"Everyone in the office is great and very friendly. Thank everyone for treating me like family"
We responded:
"Thank you so very much for taking the time to review our service. We appreciate you Doris and your trust in our agency. "
Profile photo of Cody Deck

Cody Deck

January 16, 2026

5  out of  5
rating by Cody Deck
"Missy was great, she saved me a ton of money on my auto insurance by switching!"
We responded:
"Cody, thank you for taking the time to review our business. I appreciate your trust in my agency and Missy. It is our pleasure to serve you. "
Profile photo of Morgan Roberts

Morgan Roberts

January 14, 2026

5  out of  5
rating by Morgan Roberts
"Missy is amazing and always answers any questions promptly and is so helpful!"
We responded:
"Thank you very much Morgan, Missy is fantastic and we appreciate your trust in us."
Profile photo of Karen Gentry

Karen Gentry

January 6, 2026

5  out of  5
rating by Karen Gentry
"Misty and the ladies in the office are the best."
We responded:
"Thank you Karen, Missy has a long history of taking great care of her customers. "
Profile photo of Jennifer Shank

Jennifer Shank

January 2, 2026

5  out of  5
rating by Jennifer Shank
"Missy was so helpful to add my new car to our policy"
We responded:
"Jennifer, it is our pleasure to serve you. Thank you for your trust and the kind words. "
Profile photo of Kim Thompson

Kim Thompson

December 31, 2025

5  out of  5
rating by Kim Thompson
"I cannot say enough great things about this office! They treat me like family from Missy to Elwood! Missy takes her time to answer all my questions and never hesitate to get me an appointment with Elwood if I need to see him! They take the time to get to know not just me but my family and take an interest in the important things going on in my life. They are kind, caring and supportive people! I would never go anywhere else!"
We responded:
"It is our pleasure to serve you. Thank you for taking the time to review your experience with our agency. "
Profile photo of Barry Smith

Barry Smith

December 18, 2025

5  out of  5
rating by Barry Smith
"I’ve had insurance with Elwood for over 20 years. House, cars, motorcycles, boats, SXS and campers, Elwood, Missy and Kristy have always been great!"
We responded:
"Thank you Barry. It is our pleasure to serve your family."