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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cece colson

March 3, 2023

5  out of  5 rating by Cece colson
"I love these ladies. I called one day anf spoke with Mr Elwood himself and I was taken care of right away u hardly ever have to leave a message and u can always file a claim day or night. I go to the website and pay my bill automatically. U can pay over the phone, walkin or website."

Ashley Fox

September 30, 2022

5  out of  5 rating by Ashley Fox
"Great people. Always helpful and easy to work with. I always receive a quick response for calls."

Donna S

September 18, 2022

5  out of  5 rating by Donna S
"Very awesome group. Very professional, knowledgeable and a caring group of people. Always available to answer your questions and help out anyway they can. Would highly recommend."

Julie Burton

August 25, 2022

5  out of  5 rating by Julie Burton
"Missy at Mr. Ervin's office is a rock star. Very nice, polite, and informed on the plans and products offered by State Farm. Missy has made transferring my policies to the State Farm office effortless."

Stephanie Wegerbauer

August 19, 2022

5  out of  5 rating by Stephanie Wegerbauer
"Missy is very helpful and nice!!"

Marissa Scott

July 7, 2022

5  out of  5 rating by Marissa Scott
"Elwood is knowledgeable and personable and puts the needs and protection of our family first!"

amy phillips

July 6, 2022

5  out of  5 rating by amy phillips
"Vary friendly staff Affordable price"

Jennifer Schebel

July 6, 2022

5  out of  5 rating by Jennifer Schebel
"This group is just the absolute best. Always get back to me with any requests and help. I am so grateful and blessed to have the best state farm group looking out for me and my family. Thank you for all you guys do!!! We love out state farm family"

Adam W

May 12, 2022

5  out of  5 rating by Adam W
"Moving into an area from out of state leaves you searching for all new businesses to rely upon. Elwood and his staff at State Farm have made our transition seamless. They offered the best pricing and service that is second to none. I feel completely covered by them and have had every question or inquiry answered with lightning speed and efficiency. I highly recommend using them for all your needs. We use them for home, auto and soon professional liability insurance."

Adam Lamb

March 16, 2022

4  out of  5 rating by Adam Lamb
"Elwood has always been very helpful"

Harvey Rockwell

February 12, 2022

5  out of  5 rating by Harvey Rockwell
"They are are very helpful in all my insurance needs.Very professional and pleasant to work with."

Darren Houston

January 24, 2022

5  out of  5 rating by Darren Houston
"Every member of Elwood Ervin’s team is super nice and extremely easy to work with! Best insurance in town!"

Frankie Abbatemarco

December 9, 2021

5  out of  5 rating by Frankie Abbatemarco
"Elwood and his staff are kind, friendly and knowledgeable. They helped us with our home owners policy and our car insurance. They returned calls promptly and answered any questions we had. We would definitely recommend him to our family and friends!"

Dinah Might

July 1, 2021

5  out of  5 rating by Dinah Might
"Very personable! Missy is great!"

Shelia Bowman

December 11, 2020

5  out of  5 rating by Shelia Bowman
"Elwood Irwin is the best!"

Debbie Evans

October 12, 2020

5  out of  5 rating by Debbie Evans
"Elwood covers all the bases to make sure our property and personal items are protected. Always enjoy our meetings with him."

Doug Rudder

September 24, 2020

5  out of  5 rating by Doug Rudder
"I can't say enough good things about Elwood Ervin and his staff"

Brittany Flatt

January 22, 2020

5  out of  5 rating by Brittany Flatt
"I love both the girls that work in there!! There so sweet and make me feel at home when I come in! Best insurance company!!"

Connie Rockwell

December 14, 2019

5  out of  5 rating by Connie Rockwell
"Friendly staff, easy in quick out"

Becky M

August 3, 2019

5  out of  5 rating by Becky M
"I had a visit with this office today and I had an awesome experience! I moved to Cookeville from out of state and the process to switch my insurance over was really smooth. Everyone in the office was very nice and welcoming and made me feel comfortable and valued immediately. I chose this location based on the great Google reviews and they were right!"


July 19, 2019

5  out of  5 rating by LEA W
"Really like the atmosphere of the office Mr Ervin sat down spent time with me explaining my plan and options..I really now understand what my policies are about not like the other agent I was with. When you have a should be able to face to face with them and this office I can see there will be no problem ..."

Michael Mecum

April 6, 2019

5  out of  5 rating by Michael Mecum
"Very friendly, nice staff looking forward to doing with them"

Rachel Tayse

January 31, 2019

5  out of  5 rating by Rachel Tayse
"We love their office!!! They have always went above & beyond helping us!!!"

Rachael -

September 1, 2018

5  out of  5 rating by Rachael -
"Excellent Agent and staff as well. Highly Recommend! Always nice and knowledgeable. Five Star Customer Relations.."

Raejean Landis

April 10, 2017

5  out of  5 rating by Raejean Landis
"Mr. Ervin is always thorough and helpful in a time of need, he helps you remain calm and assured that all will be well. He takes the time to make sure you understand everything."