State Farm® Insurance Agent Elwood Ervin

"Missy had initially reached out to me to offer me an auto and home quote. We changed our minds and decided not to go with State Farm due to past issues with the company. She called again on 7/8 and I told her we were not interested. Now I get a text today 7/13 asking for a review. Please update your system to not harass people who have decided not to go with your company. Thanks!"

"I was in North Carolina and a thief broke a truck window. That was on a Thursday. Patched it and came home. Elwood had a company in my driveway at 7:30 Monday morning. No questions asked."

"Missy Shanks is a wonderful insurance agent. She helped us get started with State Farm for renters and auto insurance. Even after a busy holiday weekend, she was kind and extremely helpful!"

"Kristy was a pleasure to speak with on the phone and sent me the requested information immediately."

"they have been great with all the needs I needed and I will continue to use them"

"Missy is extremely helpful and always answers my questions. I truly enjoy working with her"

"Elwood’s office, more specifically Missy are always a pleasure to deal with. They treat everyone with the utmost professionalism and handle all situations promptly and efficiently. Highly recommend their office!"

"Kristy was awesome and very helpful! She dropped what she was doing to give me a quote on auto and home insurance."

"Missy is very helpful and super friendly."

"Great staff and always putting their customer's needs first! Wouldn't use anyone else!"

"This person is a pain in my but. Does not take unsubscribe seriously. Won’t stop emailing me no matter how many times I say to STOP!!!! I’m not interested in the company. DO YOURSELF A FAVOR AND DON’T ANSWER THEIR CALLS!!"

"Missy is such a good person at Elwood insurance. Every time i call her with a question she is very knowledgeable and takes care of my issue. I enjoy having my insurance with them"

"Helpful and efficient!"

"From the initial call my experience has been great. Missy provided exemplary customer service, complimenting the excellent rates I received on my auto insurance. Additionally, when modifications needed to be made after the fact, these were handled wihtout a ripple - which is signifcantly different from prior experience with other insurers.
I highly recommend Elwood, Missy and the crew to anyone seeking affordable auto insurance and a surperb customer service experience."

"Elwood was fantastic. I highly recommend him as an agent. Very professional. Interested in what's best for me and my family."

"We love Elwood Ervin and all his staff! Missy is amazing and has been helping our family for years."

"Missy and Kristy have always been so helpful along with Elwood. I appreciate their customer service and willingness to answer questions. Our family has had our insurance with them for years."

"I've been with the Elwood Ervin Agency for over half my life and I wouldn't even consider going anywhere else for my insurance needs. Their rates are competitive and their service is top notch. Missy, Kristy, Gabe and the crew are the best! Highly recommended!"

"We had State Farm for years. We have a great driving record but our auto tripled in price without any explanation other than “Everybody’s went up”. In my opinion that answer is not a sufficient answer. If you have State Farm watch your statements carefully"

"We absolutely love Elwood and his team! Their team is incredibly personable, always taking the time to answer questions and make sure we feel confident in our coverage. Not only do they provide outstanding customer service, but they consistently offer the best prices we’ve found. It’s rare to find a company that combines professionalism, reliability, and affordability so well. We highly recommend them to anyone looking for a dependable and friendly insurance provider!"

"Elwood is an excellent insurance agent that will explain everything simply and makes you feel at home. I'd highly recommend him to anybody looking for an agent, whether it be for life, home, car, etc."

"You don't expect one of the nation's top insurers to be cheaper than your previous discount insurance company...Missy did an amazing job gathering the info needed to quote me, and when I was ready to pull the trigger, it took less than 10 minutes! I don't know what I was expecting, but all of the expectations I may have had were met and exceeded. This was the fastest, easiest transition I have ever had with an insurance company! Thank you, Missy!"

"Helen Akenson and my daughter, Ashley, had a meeting with Kristie Knight to discuss car and rental insurance. She was EXTREMELY KNOWLEDGEABLE, pleasant, very patient in explaining our choices, took time to help us find the right choice for Ashley's situation. NEVER tried to suggest insurance for situations we did not need. An Excellent Representative for
Elwood Ervin State Farm Office."

"Very nice and easy to work with. I truly appreciate the promptness and care provided to ensure we are always taken care of. I love having State Farm!"

"I am always greeted with politeness and friendliness each time I visit the office to pay my insurance. Everyone is so nice. Missy took my payment this month and she was very sweet and friendly as usual, as are all of the others there. It is always a pleasant experience."