Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of layla and lillie

layla and lillie

June 29, 2026

5  out of  5
rating by layla and lillie
"they have been great with all the needs I needed and I will continue to use them"
Profile photo of Doug Carr

Doug Carr

June 29, 2026

5  out of  5
rating by Doug Carr
"Missy is extremely helpful and always answers my questions. I truly enjoy working with her"
Profile photo of Jeffrey Smith

Jeffrey Smith

June 23, 2026

5  out of  5
rating by Jeffrey Smith
"Elwood’s office, more specifically Missy are always a pleasure to deal with. They treat everyone with the utmost professionalism and handle all situations promptly and efficiently. Highly recommend their office!"
We responded:
"Thank you Jeff for having trust in our agency! It is our pleasure to serve your family. Missy is an integral part of the team. "
Profile photo of Brian Mathis

Brian Mathis

June 18, 2026

5  out of  5
rating by Brian Mathis
"Kristy was awesome and very helpful! She dropped what she was doing to give me a quote on auto and home insurance."
We responded:
"Thank you for the amazing review, Brian! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Madison Roberts

Madison Roberts

June 10, 2026

5  out of  5
rating by Madison Roberts
"Missy is very helpful and super friendly."
We responded:
"Thank you for the review, Madison!"
Profile photo of Chris Norton

Chris Norton

May 26, 2026

5  out of  5
rating by Chris Norton
"Great staff and always putting their customer's needs first! Wouldn't use anyone else!"
We responded:
"Chris, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Elwood Ervin’s Team! It is our pleasure to serve you and your family."
Profile photo of karin welsh

karin welsh

May 23, 2026

1  out of  5
rating by karin welsh
"This person is a pain in my but. Does not take unsubscribe seriously. Won’t stop emailing me no matter how many times I say to STOP!!!! I’m not interested in the company. DO YOURSELF A FAVOR AND DON’T ANSWER THEIR CALLS!!"
We responded:
"Karin, I am sorry you had a bad experience. We take our do not call or solicit seriously. I have looked and we do not have a STOP response regarding our response to your inquiry. We have added your contact to our DO NOT Call list. Regards, Elwood"
Profile photo of Evelyn Conner

Evelyn Conner

May 15, 2026

5  out of  5
rating by Evelyn Conner
"Missy is such a good person at Elwood insurance. Every time i call her with a question she is very knowledgeable and takes care of my issue. I enjoy having my insurance with them"
We responded:
"Thank you Evelyn for the kind review. The entire team takes great pleasure in serving our clientele!
"
Profile photo of laura munn

laura munn

May 9, 2026

5  out of  5
rating by laura munn
"Helpful and efficient!"
We responded:
"Thank you so very much for the kind review! It is our pleasure to serve you.
"
Profile photo of Randy Hammontree

Randy Hammontree

April 28, 2026

5  out of  5
rating by Randy Hammontree
"From the initial call my experience has been great. Missy provided exemplary customer service, complimenting the excellent rates I received on my auto insurance. Additionally, when modifications needed to be made after the fact, these were handled wihtout a ripple - which is signifcantly different from prior experience with other insurers.
I highly recommend Elwood, Missy and the crew to anyone seeking affordable auto insurance and a surperb customer service experience."
We responded:
"Randy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Elwood Ervin’s Team—we are always here to help!"
Profile photo of Ron Goodwin

Ron Goodwin

April 25, 2026

5  out of  5
rating by Ron Goodwin
"Elwood was fantastic. I highly recommend him as an agent. Very professional. Interested in what's best for me and my family."
We responded:
"Ron, I am honored that you chose my agency to serve your insurance and financial services needs. Thank you for your trust and just remember we are available when needed. Elwood"
Profile photo of Lori Nabors

Lori Nabors

April 21, 2026

5  out of  5
rating by Lori Nabors
"We love Elwood Ervin and all his staff! Missy is amazing and has been helping our family for years."
We responded:
"Lori, thank you very much for the kind review. It is our pleasure serving your insurance needs. "
Profile photo of Sarah Finley

Sarah Finley

April 16, 2026

5  out of  5
rating by Sarah Finley
"Missy and Kristy have always been so helpful along with Elwood. I appreciate their customer service and willingness to answer questions. Our family has had our insurance with them for years."
We responded:
"Thank you so much for the review. It is our pleasure to be your agency. "
Profile photo of Jamon Scott

Jamon Scott

April 8, 2026

5  out of  5
rating by Jamon Scott
"I've been with the Elwood Ervin Agency for over half my life and I wouldn't even consider going anywhere else for my insurance needs. Their rates are competitive and their service is top notch. Missy, Kristy, Gabe and the crew are the best! Highly recommended!"
We responded:
"Thank you for the amazing review, Jamon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We really appreciate your tenure and faith in our agency."
Profile photo of Kathy Coleman

Kathy Coleman

April 6, 2026

1  out of  5
rating by Kathy Coleman
"We had State Farm for years. We have a great driving record but our auto tripled in price without any explanation other than “Everybody’s went up”. In my opinion that answer is not a sufficient answer. If you have State Farm watch your statements carefully"
We responded:
"Hello Kathy, We want to thank you for taking the time to give feedback about your recent experience. We completely understand your frustration and apologize for not promptly resolving your concerns. We appreciate your feedback and support and hope you'll consider coming back in the future. Sincerely, Elwood Ervin"
Profile photo of Ashley Whiteaker

Ashley Whiteaker

April 5, 2026

5  out of  5
rating by Ashley Whiteaker
"We absolutely love Elwood and his team! Their team is incredibly personable, always taking the time to answer questions and make sure we feel confident in our coverage. Not only do they provide outstanding customer service, but they consistently offer the best prices we’ve found. It’s rare to find a company that combines professionalism, reliability, and affordability so well. We highly recommend them to anyone looking for a dependable and friendly insurance provider!"
We responded:
"Thank you for the amazing review, Ashley! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We love to make time for our clients."
Profile photo of Emily Qualls

Emily Qualls

April 1, 2026

5  out of  5
rating by Emily Qualls
"Elwood is an excellent insurance agent that will explain everything simply and makes you feel at home. I'd highly recommend him to anybody looking for an agent, whether it be for life, home, car, etc."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elwood Ervin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Wobblin Bob

Wobblin Bob

April 1, 2026

5  out of  5
rating by Wobblin Bob
"You don't expect one of the nation's top insurers to be cheaper than your previous discount insurance company...Missy did an amazing job gathering the info needed to quote me, and when I was ready to pull the trigger, it took less than 10 minutes! I don't know what I was expecting, but all of the expectations I may have had were met and exceeded. This was the fastest, easiest transition I have ever had with an insurance company! Thank you, Missy!"
We responded:
"Thank you for the amazing review, Bob! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate you taking the time to leave us the review. Elwood"
Profile photo of James Akenson

James Akenson

March 30, 2026

5  out of  5
rating by James Akenson
"Helen Akenson and my daughter, Ashley, had a meeting with Kristie Knight to discuss car and rental insurance. She was EXTREMELY KNOWLEDGEABLE, pleasant, very patient in explaining our choices, took time to help us find the right choice for Ashley's situation. NEVER tried to suggest insurance for situations we did not need. An Excellent Representative for
Elwood Ervin State Farm Office."
We responded:
"Wow, thank you for the 5-star review, James! We deeply appreciate your support! Kristy enjoyed helping Helen and Ashley. It was so good to see them. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Malea Green-Paciunas

Malea Green-Paciunas

March 24, 2026

5  out of  5
rating by Malea Green-Paciunas
"Very nice and easy to work with. I truly appreciate the promptness and care provided to ensure we are always taken care of. I love having State Farm!"
We responded:
"Malea, thank you so much for the wonderful review. It is our pleasure to serve you. Please let us know if we can assist you in the future. "
Profile photo of sharon conley

sharon conley

March 19, 2026

5  out of  5
rating by sharon conley
"I am always greeted with politeness and friendliness each time I visit the office to pay my insurance. Everyone is so nice. Missy took my payment this month and she was very sweet and friendly as usual, as are all of the others there. It is always a pleasant experience."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Elwood Ervin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Lauren Carr

Lauren Carr

March 18, 2026

5  out of  5
rating by Lauren Carr
"Elwood and Missy are wonderful to work with!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of nope

nope

March 18, 2026

5  out of  5
rating by nope
"Been insured here over 20 yrs and they’ve always been honest fair patient and helpful I’ve recommended them to family and friends"
We responded:
"Well that you very much for the kind review! We appreciate your trust in the agency and certainly appreciate any referral. "
Profile photo of Haley Jones

Haley Jones

March 18, 2026

5  out of  5
rating by Haley Jones
"Got a new truck added to my plan and still amazing prices compared to other companies. Missy is so sweet and helpful. I asked so many questions and she had all the answers. Over all the entire staff is amazing!"
We responded:
"Haley, thank you for making the switch to our agency. It is our pleasure to serve you. I promise you will not regret your decision. We are here to serve you.
"
Profile photo of Deb B

Deb B

March 17, 2026

5  out of  5
rating by Deb B
"Missy is always a great help with any problems I may have. They always have wonderful and very helpful customer service. Great customer service."
We responded:
"Thank you for your kind words, Deb! We strive to provide excellent customer service and are glad to hear you had a positive experience with us."