State Farm® Insurance Agent Elwood Ervin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicole McShane
October 14, 2026
"Very kind and helpful"
"Thank you Nicole! Our goal is to always provide 5 star service. Thank you for your trust in our agency. "
Subzero9 Dragon
October 10, 2026
"10/10"
"Thank you so much for the 10/10 review. "
Rachel Hughes
October 9, 2026
"Great customer service. They treat my family like their family."
"Rachel, you are family to us! Thank you so much for the wonderful review. "
Gena Thimjon
October 2, 2026
"I have worked with State Farm for years and Misty has always been very helpful, fast and efficient."
"Thanks so much for the amazing review, Gena! We really appreciate your support here in Cookeville. Just reach out anytime if you need us - we’re here for you. "
Brenda Jones
October 1, 2026
"Transferring my insurance to your company was an easy, quick process. My yearly savings was a welcomed surprise, and I also have added benefits on my coverage. Evan was very efficient and very informative. He took time for all my questions and concerns. It was the right decision to switch to State Farm."
"Thank you so much for the 5 stars, Brenda! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Ron Goodwin
October 1, 2026
"Support of real people not rushed masses or AI. Really appreciate the Elwood teams support"
"Thanks so much for the amazing review, Ron! We really appreciate your support here in Cookeville. Just reach out anytime if you need us - we’re here for you. BTW, It was good seeing you the other day."
Lori Maxwell
September 30, 2026
"Thank you StateFarm, and Evan Edgemon! I am now saving hundreds of dollars annually on my insurance."
"Thanks so much for the amazing review, Lori! We really appreciate your support here in Cookeville. Just reach out anytime if you need us - we’re here for you. "
Samia Anderson
September 30, 2026
"Evan Edgemon was the best when it came time to get new car insurance! He made it super easy, and he was incredibly kind and helpful. My car insurance is lower than ever!"
"Thank you so much for the 5 stars, Samia! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Samantha Satterfield
September 30, 2026
"Evan was so friendly and helpful! He got me a quote super fast, and was able to get me the absolute best deal."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Shawnya Goss
September 29, 2026
"Missy is always helpful, and professional! I really appreciate you always making everything seem so easy!"
"Thank you so much for the 5 stars, Shawnya! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Sue Larson
September 29, 2026
"I have been transferred to this agency and have received wonderful service."
"Sue, It is our pleasure to serve you and your family. Welcome to our agency and we look forward to serving you in the future."
Rachel Young
September 29, 2026
"I cannot recommend having a local insurance agent enough. Missy in this office is always incredible to work with. She is so kind and so patient and so carefully answers all of my questions. I will never go back to having to call an 800 number to talk to a human to help me. Everyone in the office is kind, helpful, and easy to deal with."
"Thanks so much for the amazing review, Rachel! We really appreciate your support here in Cookeville. You are spot on regarding Missy. Just reach out anytime if you need us - we’re here for you. "
brad sells
September 28, 2026
"It was a pleasure to meet with Missy to insure a new car. She knew her stuff and it was quick and easy"
"Thank you for your review Brad! If you ever have any questions or need assistance, we’re always here and happy to help. "
Paul
September 28, 2026
"Elwood and his staff provide excellent service!"
"Thanks so much for the amazing review, Paul! We really appreciate your support here in Cookeville. Just reach out anytime if you need us - we’re here for you. "
Rhonda Gooding
September 25, 2026
"The staff at this location have always been more than helpful. I have had insurance with Elwood since I was 16 years old = 4 decades"
"Four decades with us and only four stars? Sounds like we’ve got one more star to earn! 😄
Seriously, thank you Rhonda for trusting our office since you were 16. Relationships that last 40 years mean a great deal to our entire team. We truly appreciate your loyalty and the kind words about our staff!
"
Nicki Basham
September 25, 2026
"They have been very helpful and have excellent rates!"
"Thanks so much for the amazing review, Nicki! We really appreciate your support here in Cookeville. Just reach out anytime if you need us - we’re here for you. "
Evelyn Conner
September 24, 2026
"Missy is such a good person at Elwood insurance. Every time i call her with a question she is very knowledgeable and takes care of my issue. I enjoy having my insurance with them"
"Thank you Evelyn for the kind review. The entire team takes great pleasure in serving our clientele!
"
Joyce Jordan
September 16, 2026
"Always such an easy process whether I’m adding or making changes to my policy. Kudos to Kristy! Thank you, State Farm for taking care of your customers."
"Thanks so much for the amazing review, Joyce! We really appreciate your support here in Cookeville. Just reach out anytime if you need us - we’re here for you. "
Grace
September 9, 2026
"Thank you so much for making the process of transferring our insurance to Tennessee absolutely effortless! Your customer service is top tier and the cost savings is a welcome surprise!"
"Thanks so much for the fantastic rating, Grace! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! Welcome to the Great State of Tennessee!"
Amelia Loftis
September 9, 2026
"Very helpful, great rates, easy process and friendly."
"Amelia, Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Jeff Lackey
September 8, 2026
"Elwood is awesome to deal with. You call him or Missy, they'll take care of you."
"Thank you so much for the 5 stars, Jeff! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Donna Robinson
September 2, 2026
"Great customer service, always friendly and helpful."
"Thanks so much for the amazing review, Donna! We really appreciate your support here in Cookeville. Just reach out anytime if you need us - we’re here for you. "
angela turner
August 31, 2026
"I have been using this office for my insurance since I was 16 years old, I turn 40 this month. Missy and Kristy are the sweetest ladies always so helpful. Elwood is so kind and asks about my family every time I see him. My policy is everything I need."
"Thank you for the 5-star review of Elwood Ervin’s team - we really appreciate your kind words! "
Tonya Jones
August 27, 2026
"Quick and efficient with professional services."
"Thank you so much for the 5 stars, Tonya! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Jade Maracle
August 11, 2026
"Wonderful and so informative! Elwood was so kind helped me navigate my life insurance and what I currently have, and the office staff were so sweet!"
"Thanks so much for the amazing review, Jade! We really appreciate your support here in Cookeville. Just reach out anytime if you need us - we’re here for you. "