State Farm® Insurance Agent Elwood Ervin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Rockwell
October 16, 2025
"No problem, great service"
"Thank you so much Jessica! It is our pleasure to serve you. "
Michael Scott
October 13, 2025
"I’ve used state Farm for almost 40 years? I’ve never had a problem , never had a complaint about the service I received , Gabe was new to state Farm and he did an excellent job. Very knowledgeable , very helpful and I highly recommend state Farm and the Elwood group. Love you guys"
Cyndi Thrasher
October 8, 2025
"I was not asked or told about any discounts I could get if any were available to me."
"Cyndi, I am sorry they failed to communicate that info to you. We will reach out to you and explain that benefit in detail. Thanks for letting me know. "
Wanda Luick
October 8, 2025
"It was easy and they were helpful"
"Thank you Wanda for taking the time to post a review. We appreciate your business and trust. "
Allison Painter
October 8, 2025
"Missy at State Farm is friendly, knowledgeable, and quick to respond whenever I have a question or need to make a change to our policy. I really appreciate how she takes the time to explain everything in detail and make sure I feel confident about my coverage. Excellent customer service and truly caring people—highly recommend!"
"Thank you Allison! We appreciate the kind words and your trust in my agency. "
Linda Sullivan
September 25, 2025
"Always excellent service"
"Thank you so much Linda for taking the time to review your experience. We appreciate your trust in the agency."
Kelly Poston
September 23, 2025
"Missy is wonderful to work with. Her response is always timely and assistance with any questions or needs is unmatched. My best experience with insurance ever!"
"Thank you so much for taking the time to recognize Missy. She finds great joy in taking care of our customers. We appreciate your trust in us."
Cayden Jacobs
September 18, 2025
"Missy was fantastic really helped me out"
"So happy we were able to help you Cayden. Thank you for trusting us with your insurance. "
Morgan Roberts
September 16, 2025
"Missy is amazing and always answers any questions promptly and is so helpful!"
"Thank you very much Morgan, Missy is fantastic and we appreciate your trust in us."
Rachel Roberts
August 26, 2025
"Great to work with!"
"It is our pleasure serving your family. Thank you for the trust you place in our agency."
casey williams
August 22, 2025
"Missy and Elwood have always been so great to work with! Would recommend them to anyone!"
"Thank you so much Casey for the kind words. We appreciate you and are glad to be your agency of choice. Thank you for your trust in us."
Julie Burton
August 22, 2025
"Missy at Mr. Ervin's office is a rock star. Very nice, polite, and informed on the plans and products offered by State Farm. Missy has made transferring my policies to the State Farm office effortless."
"Thank you so much for the review Julie! We really enjoy working with you!"
Cece colson
August 14, 2025
"I love these ladies. I called one day and spoke with Mr Elwood himself and I was taken care of right away u hardly ever have to leave a message and u can always file a claim the very same day or night. I go to the website and pay my bill automatically. U can pay over the phone, walkin or website. WHEN MISSY, ANSWERS THERE IS ALWAYS GREAT SERVICE WITH HER AND ALL THE AGENTS AS WELL. I'VE BEEN A CUSTOMER FOR A LONG TIME!"
"We appreciate our customers! Thank you CeCe."
Dinah Might
June 26, 2025
"Very personable! Missy is great!"
"Thank you so much for your kind words recognizing Missy and her efforts to provide you with the customer care you deserve, Dinah! Your kind words mean the world to us. It is always our pleasure to be able to assist you with any of your insurance questions or needs! We are here to help protect you and bring you peace of mind!"
Naomi Turner
June 26, 2025
"They are always friendly, and they help me with my questions. I enjoy seeing them."
"Naomi, it is a pleasure serving your insurance needs. We appreciate you taking the time to review your experience with my agency. "
Jason Goodwin
June 24, 2025
"Missy is Top Notch - Excellent Service! So kind and helpful with all the right answers to all my questions. Constant smiles and helpful assistance. Great place to do business."
"Jason, thank you so much for your trust in our agency and your kind words about Missy! She is fantastic at her job and we appreciate you. "
Emily Redden
April 30, 2025
"Elwood did good"
"Well thank you Emily for the review. We appreciate your trust in my agency. "
Amanda Mainord
April 23, 2025
"Kristy, Elwood and the rest of the gang at Elwood Ervin State Farm always keep me on track! They make insurance easy to understand, and they are so great to work with!"
"Thank you so much for taking the time to give us a review. We appreciate your trust in us. "
Laraine Engelman
April 23, 2025
"Elwood went over our insurance very thoroughly and pointed out coverage we didn’t know about. Very excellent agent and would recommend them to everyone"
"Thank you so much Laraine for putting your trust in me and my agency. We appreciate you. "
Shayna Bumbalough
April 22, 2025
"I spoke with Gabe and he was extremely helpful! You seriously can’t beat their prices!!"
"Shayna, It is our pleasure to serve you and your family. Gabe takes pride and taking care of his client with the correct coverage. Thank you for taking the time to leave this review. "
Nicole Belknap
April 11, 2025
"Always helpful and get things taken care of quickly"
"Thank you so much Nicole! It is our pleasure to serve you. "
Christy Moore
March 28, 2025
"I was with State Farm for over 10 years & the service was always exceptional. I recently joined my husband’s auto policy, but highly recommend this branch. Any time I ever needed anything or if I had a wreck and didn’t know how to navigate with my insurance, someone was able to walk me through every step every time. 10/10."
"Christy, we really appreciate the kind words and being able to serve you for so long. You are always welcomed back! "
Edwina Grande
March 22, 2025
"What a positive experience we had working with Missy at Elwood Ervin’s State Farm Insurance Company in Cookeville!! We recently moved here and just renewed our Home, Auto and Umbrella policies. It’s wonderful to have that peace of mind when working with professional and informative people and know they are looking out for our best interests!! Many Thanks!!! Edwina and Joe"
"Thank you so much for taking the time to review your experience with my agency. It is our mission to take care of our clients. Thanks to you and Joe for trusting us with your business. "
Zac Finley
March 21, 2025
"Missy is a wonderful agent and always super helpful!!"
"Zac, thank you so much for the review. We appreciate your trust in our agency. "
Nikole Donath
March 20, 2025
"Missy is great. Always incredibly helpful!"
"Thank you so much Nikole! Missy does a fantastic job taking care of our customers. We appreciate your trust in our agency. "